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Tide Cleaners

4.3
  • Dry Cleaning
  • Mt Prospect, IL

About this business

Consumer ServicesDry CleaningLaundry ServicesSewing & Alterations

Location details

1101 N Elmhurst Rd, Mt Prospect, IL, 60056, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
4.3334 reviews
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Antonio Hancock's profile image
Antonio Hancock 
recommend  Recommended
6 years ago

It was raining, so I GREATLY appreciated the covered valet area where I could stay dry. Although my email was entered incorrectly, it was corrected right away when I returned to pick up my laundry. I LOVE that there are suckers and dog treats available for both my sugar addition and my dog's love of treats! While the prices are high compared to CD 1 Price Cleaners, different offers make it close to competitive, and the location is convenient for me, so I will use Tide Dry Cleaners regularly. The quality of the cleaning a... read more

Tre Em's profile image
Tre Em 
recommend  Recommended
6 years ago

Stopped in because I needed some things dry cleaned by a deadline and the employees worked with me. They went above and beyond to make the deadline and I couldn’t be happier with the service. The additional discount for being a first time customer made the experience even better. Would definitely recommend and will be returning. 

Business response:

Thank you so much for your kind words, Tre. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners 

Rich Wolnik's profile image
Rich Wolnik 
recommend  Recommended
7 years ago

I stopped in here to see what it was all about, they are very professional and very convenient. From the moment you walk in they get your information and then you can drop off or pick up your items 24/7. This place is my new cleaners for sure 

Business response:

Thank you very much for your support and for taking the time to write your review. We truly appreciate it. Sincerely Tarak Franchise Owner 

Mary Sawin's profile image
Mary Sawin 
7 years ago

I have not been disappointed in any services I have used. I love the customer service. I was so happy and amazed when I tried the white restore service. My chef coat turned out white with no stains or marks. LOVE the service 

Business response:

Thank you for the kind words, Mary! 

Terry Lauesen's profile image
Terry Lauesen 
recommend  Recommended
6 years ago

Went there this morning and explained to them it's my sons baptism this afternoon and I needed my suit done in 3 hours they talked too someone in back and said they will make it happen and they also gave 15% off They will definitely be getting my business back-Thanks Tide... 

Business response:

Thank you so much for your kind words, Terry. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners 

Renata L-k's profile image
Renata L-k 
6 years ago

Very disappointed. They just damage my clothes. Everything is so shinny Eveythink was new never used. My dress is horrible looking. 

Business response:

We did pay for new shirt. Thank you for choosing Tide Dry Cleaners for your Cleaning needs. We appreciate the comments and will strive to make each experience better than the last. We hope to see you soon. 

Ale Jedrzejczyk's profile image
Ale Jedrzejczyk 
7 years ago

AVOID TIDE DRY CLEANERS IN RANDHURST! They don’t know what they are doing, they split orders and charge double an misplaced cloth. The manager had no idea what is he talking about and he is extremely rude! I had to ask more than once where was a sweater and he keep telling me that it was a bag that they gave me. Extremely pricey as well! Avoid it 

Business response:

I would like to sincerely apologize for the issues you experienced in our store. Our goal is to exceed our guests’ expectations and we obviously fell short in your case. My name is Tony I am General Manager of the store and would welcome the opportunity to rectify the issues you experienced. Please give me a call at 847-873-1192 Sincerely, Tony General Manager 

Ale ZC's profile image
Ale ZC 
7 years ago

AVOID TIDE DRY CLEANERS IN RANDHURST! They don’t know what they are doing, they split orders and charge double an misplaced cloth. The manager had no idea what is he talking about and he is extremely rude! I had to ask more than once where was a sweater and he keep telling me that it was a bag that they gave me. Extremely pricey as well! Avoid it 

Business response:

I would like to sincerely apologize for the issues you experienced in our store. Our goal is to exceed our guests’ expectations and we obviously fell short in your case. My name is Tony I am General Manager of the store and would welcome the opportunity to rectify the issues you experienced. Please give me a call at 847-873-1192 Sincerely, Tony General Manager 

Frequently asked questions about Tide Cleaners

How is Tide Cleaners rated?

Tide Cleaners has a 4.3 star rating with 334 reviews. 

When is Tide Cleaners open?

Tide Cleaners is closed now. It will open at 7:00 a.m.