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Sun Country Cleaners
- Dry Cleaning
- Parrish, FL
About this business
Location details
9035 US 301, Parrish, FL, 34219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Sent my pants in the have a button sewn back on, which I safety pinned to the shorts. I was told the repair could not be done unless they were either cleaned or pressed. I picked the shorts up a few days later and they were pressed, but the button had not been sewn on. Instead there was a tag stating a button was missing! They would have had to move the safety pin aside to put the tag on! Disappointed.
Business response:
We can’t stand the fact that we let you down, Edward. We’ll be reaching out to you in the hopes we can make it up to you.
Your employee in the morning at the Enterprise location is outstanding I am sorry to hear she is leaving
Had not been to visit in quite awhile. No one came to greet me at drive-through so I got out of my car, walked in and then the girl came out. I had my laundry bag and she said, “just leave it there”. As I never counted what I brought in and never received a receipt for what I dropped off I’m not sure that I got everything back that I dropped off. Not the service I would expect for the price I paid.
Reminded me of items I had forgotten!
Took a new shirt in for dry clean that had jewelry attached . I got it back with the necklace missing and no one ever offered to pay for the shirt or me even a acknowledged it. I showed the woman a picture of the shirt and said I had the receipt where I bought it 2 days ago at Macy’s but I was never contacted to make it right. I love your service but your plant needs to take better care of people’s clothing and valuables attached. I just wanted management to know.
Business response:
Pam, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
Mishaps happen, but when it occurs more than a few times, something's wrong. Clothes not properly cleaned (spots or odor), not properly pressed, not ready when promised, and returned torn clothes. A few impatient staff members. Overall it's horrible. Tried to continue business for convenience but issues are constant regardless if Suncoast makes attempts to redo or replace.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kimberly. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (727) 535-9930 and we'd be happy to help you out. Cheers, Sun Country Cleaners
Too expensive. Will be looking for alternative cleaners
Worker reminded me that I had clothing there from weeks prior to my last drop off.
Poor customer service, called twice to see if my jeans were ready and both times was promised a call back, never received a call back either time, I called a third time and finally done, took 8 days to hem jeans
Business response:
We are so sorry, Michael. We want to get to the bottom of whatever happened that caused you to give us a one-star review on and why you were not contacted sooner so we’ll be reaching out to you shortly.
Frequently asked questions about Sun Country Cleaners
How is Sun Country Cleaners rated?
Sun Country Cleaners has a 4.6 star rating with 12,432 reviews.
When is Sun Country Cleaners open?
Sun Country Cleaners is open now. It will close at 7:00 p.m.