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Puritan Cleaners - Master Roll-up
- Other
- Richmond, VA
About this business
Location details
Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Trousers had a mystery stain and it was removed with no residual effect.
My first time using Puritan. I specifically asked for light starch and NO Crease and the pants had a ton of starch and a very deep crease , I didn’t realize till I got home.
Business response:
Hi Kimberly, we're so sorry we let you down! When you are able - please stop by. We'd love the chance to redo them for you at no charge!
My comforter was stuffed in bag was wrinkled otherwise beautiful cleaned
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative will be reaching out to see how we can improve our service!
It took almost 6 weeks to get item back. I was told it would take two weeks.
# (1) Dry Cleaner!
Doesnt even look my shirts are pressed . Too many wrinkles
Cleaning clothes is good -- however, prices are well beyond most good cleaning firms. Very expensive!
Business response:
Thanks, Dan! We’re curious, how could Puritan Cleaners - Midlothian have provided you with a better dry cleaning experience? We’ll reach out soon to get your feedback!
I had a wool coat that had some dog hair on it and put it in for cleaning. When it was returned, it still had dog hair on it. I was disappointed in the service.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Joseph. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Missing a couple pair of my trousers.
Frequently asked questions about Puritan Cleaners - Master Roll-up
How is Puritan Cleaners - Master Roll-up rated?
Puritan Cleaners - Master Roll-up has a 4.8 star rating with 8,857 reviews.
When is Puritan Cleaners - Master Roll-up open?
Puritan Cleaners - Master Roll-up is closed now. It will open tomorrow at 10:00 a.m.