Polo Cleaners

Name: Polo Cleaners
Address: 28562 Oso Parkway, Rancho Santa Margarita, CA, 92688, US
Telephone: (949) 766-5021
Price range: $$
Rating: 4.9

4.9

★★

564 reviews

|Dry Cleaning|Rancho Santa Margarita, CA 92688 United States

28562 Oso Parkway, Rancho Santa Margarita, CA 92688 United States

(949) 766-5021

https://polocleaners.com/

Consumer Services

Open now:7:00 am - 7:30 pm

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About

Over the past 40 years we have learned to provide the best customer service, team training and quality in the industry. We share ideas and new concepts with many of the biggest and best cleaners in the United States, as well as consultants, to ensure we provide our customers the best service and product possible. Our hands on approach allows our customers to know that their garments will be cleaned using the best care and techniques possible.

4.9

★★

564 reviews

5★533

4★26

3★5

2★0

1★0

Reviews(446)

Google Reviews(118)

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Jeff S. on ReviewMyDryCleaner

★★

10 months ago

Extremely nice people who took care of me immediately during my first visit. Couldn’t be more pleased

Lynda S. on ReviewMyDryCleaner

★★

10 months ago

I dropped off my clothes and asked that a $5 coupon be added. Cashier said she would add to order. When I got my order back, no $5 off and one of my laundered shirts was dry cleaned instead and charged slimiest double for it. The good thing is that I got credit for next time, but not sure why my my discount card was not touched when I asked. Thanks.

Business Response:

Lynda, Sorry for oversight by the counterperson on the vip card discount. That has to be punched and then inputted in the system every time and obviously she forgot. I assure you not on purpose. As for the shirt dry cleaned, some shirts cannot be laundered and put on the hot press as it will ruin them. I am not sure about the shirt in question but if you like let the staff know to launder your shirts no matter what. We can't be held responsible for shirts that get ruined by the hot press if laundered, but my team can discuss with you on an individual basis. Have a great day.

John I. on ReviewMyDryCleaner

★★

10 months ago

The staff is very professional, friendly and accomodating. This is not our visit to Polo Cleaners. We have always had nice greetings by staff and the work GREAT!

Timothy S. on ReviewMyDryCleaner

★★

a year ago

You did great. The thing that will make it exceptional is if you can get the delivery person to put the clothes on the door hangar that’s there and not lay all the clothes on the ground!

Peggy B. on ReviewMyDryCleaner

★★

a year ago

Your work is very professional and I will definitely recommend you to friends and family. You definitely pay attention to detail.

Vicki E. on ReviewMyDryCleaner

★★

a year ago

Clothing was cleaned and returned promptly. Loved the care taken with how certain items were hung and the cute ribbons.

Palomares S. on ReviewMyDryCleaner

★★

a year ago

Laundry was clean and ready for pick up Units were separated and grouped as requested

Christine B. on ReviewMyDryCleaner

★★

a year ago

So easy to work with, no long wait even for a quilt! Love the carry bag! Was recommended to me and very impressed!!!

Josh H. on ReviewMyDryCleaner

★★

a year ago

Friendly staff, service is great, and most things are ready the next day. Amazing!