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Pilgrim Cleaners

4.5
  • Dry Cleaning
  • League City, TX

About this business

Consumer ServicesDry Cleaning

For over 80 years, Pilgrim has set the standard for excellence. We're one of the largest and most trusted names in the business. What makes Pilgrim different? It's really quite simple. It’s our relentless commitment to Customer Value and Convenience. "We do it right!" No short cuts. Instead, we use the best products and processes available to give your clothes that fresh-as-the-day you bought it feel and touch. We treat your clothes as if they were our own. We feel that you and your clothes deserve it! 

Location details

6555 S Shore Blvd, League City, TX, 77573, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.52,534 reviews
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Rachel S.'s profile image
8 years ago

My last visit was ok but my visit before was horrible compared to my usual service I received when Janie was there even the guy that filled in for Janie soon after she left was good. However this other new young guy that I most recently dealt with is not friendly and we almost had a totally silent transaction. I walked in he looked at me. SO I looked back at him. So we looked at each other. So to break the SILENCE since I was never greeted I said my name and told him I needed my items cleaned and i had a cou... read more

JOANN H.'s profile image
8 years ago

I have never used your business. please remove my e-mail address from your files. thank you 

Jack's profile image
8 years ago

You put two creases in my laundered khaki trousers! Not happy!! 

Darryl R.'s profile image
8 years ago

You lost my comforter and I had to call the manager over and over again to get any information. At one point two weeks after it was lost I was told it was found and I would have in a few days. So I few days later I called back and I was told oh sorry it was lost. So this is about 3 weeks later. So after another week of no information I stopped by the store and the Clerk had to call the manager to get information. Then I was giving a claim ticket. I wrote down the value and where I bought it from (299.99 Macy's ) which most o... read more

Kristina B.'s profile image
8 years ago

Considering that this is the first time that I have used your services, I was disappointed. I was given a date that my item would be ready, and that day came and went. No call, no email, no nothing with information. I had to go in to get an update, and was informed that my item had not been located (aka missing) and that they would get on it right away... That should have been done and communicated to me as soon as it was realized that the delivery was a week past due. Even with the discount that I received, I won't be using... read more

Linda H.'s profile image
8 years ago

I had some expensive pants cleaned at the Friendswood, TX location. I had them cleaned about a month before my trip. At the end of August when in NM on a special trip, when I put them on they were shrunk like 3 - 4 inches all around. Waist, length ... all over. I called & took them in when I got home. I found no compassion or apology in anyone's attitude that I talked to. A woman that took them the first time was cold & indifferent. And Karen was barely kind & more concerned about the person redoing them. Karen sent them... read more

Monica's profile image
8 years ago

The shoes I left did not get the work done that was needed and instead they did something totally different. As a result I ended up having to pay for it and still throw them away. Not happy :( 

Mary B.'s profile image
8 years ago

when I went to pick up my shirts on Wed. one of them still had a stain. The young men said he would send it back out and have it for me by Friday. I went to pick it up on Friday at 3pm and it was not in and the young lady called and they said I would not get it in until 6pm. I was not a happy person because I needed that shirt for a wedding I was attending by 5pm!! and the person on the phone seamed like not my problem you won't get it until 6pm!! I was not told it would take 2 days to fix the problem! Also this has hap... read more

Josh's profile image
8 years ago

Shrunk several items 

Frequently asked questions about Pilgrim Cleaners

How is Pilgrim Cleaners rated?

Pilgrim Cleaners has a 4.5 star rating with 2,534 reviews. 

When is Pilgrim Cleaners open?

Pilgrim Cleaners is closed now. It will open on Monday at 7:00 a.m.