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Perfect Cleaners
- Dry Cleaning
- Los Angeles, CA
About this business
Location details
10531 West Pico Blvd, Los Angeles, CA, 90064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
DON’T USE THIS DRY CLEANERS!!! I would not recommend Perfect Cleaners to my worst enemy. I used them twice, because they are close to where I live. The first time they missed the day and time they told me my clothes would be ready by. I gave them another chance, thinking maybe it was a miscommunication. The second time was even worse than the first. I came to pick up my suit and shirts. They handed me the shirts and then couldn’t find the suit pants. After ten minutes they found the pants on the floor. The employee came ba... read more
I’ve only been a customer at Perfect Cleaners for about a year because my favorite dry cleaner closed. The team who work there are really friendly and try to be helpful, and It is in a convenient location which is a plus. However, the prices were high compared to other cleaners when I first starting bringing in my cleaning and last month the prices were raised. Worst of all, too often my cleaning is returned and they were unable to remove the stains. Yet I still pay full price?!? Time to find another dry cleaner.
P S. We have been customers for 20 years and this is the first lost item we experienced. Robert Klein
Last Wednesday I supposedly picked up 7 items and when I separated them at home only 6 were there. I called the store immediately, talked to the lady who waited on me, and reported the loss of a pair of Lands End beige pants. I have yet to receive a response. RobertKlein
I mean 5 stars
I like the way they clean for most items. But the dress maker.promised to replace a basic zipper for a nylon vest and have it ready for thursday night. When i got there last night it wasn't even worked on. His mistake. He did replace it but i had to cone back 40 minutes later and charged me an extra $10 for his.mistake He told me $ 16 and it ended up the charge was $ 26. I am from NYC and use to overpriced dry cleaners but don't change your promises at the end.
The customer service is excellent and my clothes are cleaned in a timely fashion. The reason I scored this lower is that I have to get my new shirts altered after they are cleaned 1-2 times They get stretched out to a point that they no longer fit appropriately. I'm on my 11th shirt for this process and its expensive to have the sleeve length and body of the shirt altered especially when they are new shirts.
Missing a Ellen Tracy blouse which was supposed to be ready Friday, checked back on Saturday your staff still couldn't locate. I told them I would check my closet to make sure I had'nt picked it up and then called to tell them that you still must have my blouse and was told the manager was coming in two hours and they would call me back, but so far I have not heard from anyone.
Took about 20 minutes to find my order and for the tenth time, they put barcode stickers in all of my clothing even though I have it in my file not to and specifically asked at drop-off not to. Rea wouldn’t even offer a discount for the inconvenience. For the prices you charge and the long amount if time you take to clean, and never seemingly able to follow a simple instruction I’m pretty sure I am going to have to look for a new dry cleaners. I’ve given Perfect Cleaners way too many chances.
Frequently asked questions about Perfect Cleaners
How is Perfect Cleaners rated?
Perfect Cleaners has a 4.7 star rating with 1,692 reviews.
When is Perfect Cleaners open?
Perfect Cleaners is closed now. It will open at 7:00 a.m.