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Nu-Yale Cleaners
- Dry Cleaning
- Jasper, IN
About this business
Location details
681 Third Ave, Jasper, IN, 47546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 5:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 10:00 p.m. |
I had a wedding dress and 2 suits cleaned. My wedding dress came back with a large black stain on the strap that was not there when I dropped it off. I contacted them and they offered to re-clean it for free. When I got it back the second time, the strap that got cleaned was some how glued to the hanger. It was literally stuck. When I peeled it off, the red hanger left pink marks on the top and inside of the strap. It was also returned the second time in the same dirty bag as the first time. I would not recommend.
My suit was scheduled to be picked up on Friday- I got confirmation from a lady at another store since no one at the Jasper location was answering the phone. I finally was able to reach someone at the Jasper location after multiple attempts- the lady was rude over the phone and explained “I wasn’t on their route.” She did not get any of my information to confirm if I was on the route. The schedule showed the suit could be picked up anywhere between 8-4 when my phone call was placed a little after one when she was “done for t... read more
I found the turn in and pick up process easy and seamless. The price was for the service was less than anticipated. NU-Yale will have my business going forward.
Very rude and unprofessional, when you finally get to speak with someone. No wonder why they have the kiosk with the way the person behind the counter treated me they try to avoid the customers as much as possible and then become very defensive when you try to figure out where your items are. If you have anything valuable DO NOT TAKE IT to NU YALE in Jasper Indiana. First time experience and will be my last. They really need to be held accountable for their mistakes and rude employees
Free pickup and drop-off services are wonderful! Cleaning is pretty darn good, but not perfect. A few little hairs here and there still left behind on clothes, but it's minor. They keep cleaning it until they get it right if you ask them to. Speed is excellent. Prices are decent. No idea how their machines work at their brick and mortar stores. Would be nicer for out-of-town people if the stores were staffed, I think. Overall, great service!
Frequently asked questions about Nu-Yale Cleaners
How is Nu-Yale Cleaners rated?
Nu-Yale Cleaners has a 4.3 star rating with 87 reviews.
When is Nu-Yale Cleaners open?
Nu-Yale Cleaners is closed now. It will open at 5:00 a.m.