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Noreast Cleaners
- Dry Cleaning
- Gloucester, MA
About this business
Location details
6 Thatcher Road, East Gloucester, Gloucester, MA, 01930, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
There was a discrepancy in the price I was quoted during drop off. The person acknowledged the error and corrected.
Business response:
Lee, Thank you for sharing your experience with us. I'm sorry to hear about the discrepancy but happy to hear that it was successfully resolved. Hope you will visit us again soon!
I would have liked to be offered the option of delivery. I had trouble getting out of work in time for your abbreviated hours. Your website did not reflect your abbreviated hours. For a business that claims to be eco friendly you still use an inordinate amount of plastic to package the clean item. You should at least give the customer the option about whether or not they want that packaging. I have stated that I don’t want it but instead of you taking note of that in my account, you continue to package my items in plastic.
Business response:
Linda, Thank you so much for sharing your experiences with us! Please accept my apology for not offering our delivery service or plastic-free packaging, as these are both services that we do provide. A notify message will be added to your account requesting no plastic for future orders. I did want to mention our plastic bags are recyclable (by us) and are biodegradable, however I understand that you would prefer to not have them at all. We also offer converta bags that can be used to carry your dirty items into the clea... read more
I felt very safe walking in to the cleaners with my mask. The top I asked you to clean had some difficult stains annd now looks beautiful!!
Business response:
Risa, Thank you so much for sharing your experience with us! Hope you will visit us again soon.
Very courteous and professional miss them drive through though
Business response:
Thanks Tim! While we do miss the drive thru too, please know that we will continue to provide curb side service. Simply call us from the parking lot once you arrive and one of our Customer Service Reps. will be happy to assist you from your vehicle. :)
I have always been pleased and recommend you to friends. 😊
Business response:
Joan, Thank you!! We are grateful for your recommendation. :)
I was pleased with the service but I was quoted a lesser price for queen beadspread
Business response:
Paula, Thank you so much for letting us know. There will be a $10 credit on your account the next time you visit us. Glad to hear that you were happy with the service. :)
Efficient, friendly service- my cashmere sweater looks and feels great!
Business response:
Love to hear it! Thanks for sharing with us, Pamela.
Your service was excellent and my comforter came out beautiful
Business response:
Elaine, Thank you so much for sharing your experience with us!
Great work! Timely!
Business response:
Excellent! Thanks Andre :)
Frequently asked questions about Noreast Cleaners
How is Noreast Cleaners rated?
Noreast Cleaners has a 4.8 star rating with 2,348 reviews.
When is Noreast Cleaners open?
Noreast Cleaners is open now. It will close at 6:00 p.m.