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Nor'east Cleaners - Manchester-By-The-Sea, MA
- Dry Cleaning
- Manchester-By-The-Sea, MA
About this business
Founded by Jay and Nancy Cook in 1969, Nor’east Cleaners was built at its current location in East Gloucester as a state-of-the-art facility with the most advanced cleaning and sorting equipment in the industry. In 1988, David Mering expanded to Manchester-by-the-Sea. The launch of free home and office delivery services followed in 1998 and the conversion to green cleaning in 2011. Nor’east Cleaners continues to be recognized for its high-quality green cleaning and alteration services along with its exceptional customer serv... read more
Location details
15 Summer St, Manchester-By-The-Sea, MA, 01944, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The gal at the desk was very helpful and pleasant. She explained the process and that I would have my quilt in a bag. The quilt was beautifully done, AND i will be back.
Dropped off on Wed; estimated Saturday pickup - It was done the next day - and location was still open for me to pick up after work!
Very friendly, fast service!
Woman at register was friendly and polite and served me quickly. Also explained why I was picking up 4 pieces instead of 3 because the removable collar on my coat was considered a seperate piece.
Always nice to do business with...
You always handle every cleaning problem I have. You always do the best you can. I have an old Irish knit sweater that has great sentimental value and you always keep it going. Someday it may fall apart but until then I know I can count on you. Everyone is so cheerful and pleasant to be around. I love getting the email that my cleaning is ready for pick up.
Without any doubt you are the premier establishment in Cape Ann. PLEASE. Keep up the great service. Bye. Jerry Jodice
Service was great!
I rate Nor'East Cleaners five stars because of years of excellent service. I did have an unfortunate experience lately however, when I took a coat to be cleaned and instead it was sent through for repairs that had been done on it last Fall!!! Of course it is being handled well since I returned it, and I wonder if the computer made the mistake on its own or if some of the desk people are not quite careful enough when entering things??
Business response:
Thank you for the review and the information. When your repair was done, the instructions were entered onto the barcode on the item instead of on the invoice itself. The next time you brought it in for cleaning, since it was attached to the barcode, the same instructions were printed. Some messages, such as no creases, should appear every time but others, like a repair, should not. Unfortunately, this was human error. Thank you for allowing us the opportunity to fix our mistake.
Frequently asked questions about Nor'east Cleaners
How is Nor'east Cleaners rated?
Nor'east Cleaners has a 4.9 star rating with 557 reviews.
When is Nor'east Cleaners open?
Nor'east Cleaners is closed now. It will open tomorrow at 7:00 a.m.