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Nor'east Cleaners

4.9
  • Consumer Services
  • Gloucester, MA

About this business

Consumer ServicesLaundry ServicesSewing & AlterationsShoe Repair

Dry Cleaning Laundry 

Location details

6 Thatcher Rd, Gloucester, MA, 01930, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.92,742 reviews
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Francesc F.'s profile image
9 years ago

Our driver is friendly and when one of my husbands ties was damaged, the owner graciously offered to replace. 

Kathleen T.'s profile image
9 years ago

Your staff is always polite, and quick with a smile. Keep up the good work! 

Ric R.'s profile image
9 years ago

Terrific, personal service...highly recommend this business!! 

S H.'s profile image
9 years ago

Having Nor'East Cleaners has been simply wonderful. Not only are the pick ups convenient for a busy life, they take good care of the clothes you entrust to them. 

David H.'s profile image
9 years ago

For the most part good. Very consistent delivery service which I appreciate. I am concerned about your process to clean shirts. I am very surprised at the number of buttons you need to be replaced. I just got my shirts back and had sent in two new shirts, never worn, to be laundered. One of them came back with a tag that indicated that you had replaced a button. Not sure why that would be necessary on a brand new shirt, other than the way it was handled at your end. Not the first issue I have had... 

Business response:

David, thank you for the review. I am sorry to hear that many buttons are coming off in production, although I am glad to hear that they are being replaced. Thank you for bringing it to my attention. We will be discussing this at our next production meeting. I encourage you to let us know about any other issues. I can be reached at 978-283-4545 or info@noreastcleaners.com. -Danielle Demetri, Retail Manager 

Jamie K.'s profile image
9 years ago

Your team is great. On time. Attentive. Professional. Bonus, you replace my missing buttons and clean my clothes.....thank you & Gary. 

Ann H.'s profile image
9 years ago

The delivery service is reliable, cheerful, and thoughtful - even has biscuits for the dog. 

Marg M.'s profile image
9 years ago

I appreciate the convenience, kind, caring and prompt communication and service from Nor'east. They fix and replace buttons without asking; keep track of special instructions, and so much more! 

Jane G.'s profile image
9 years ago

Quality of service is excellent! 

Frequently asked questions about Nor'east Cleaners

How is Nor'east Cleaners rated?

Nor'east Cleaners has a 4.9 star rating with 2,742 reviews. 

When is Nor'east Cleaners open?

Nor'east Cleaners is closed now. It will open tomorrow at 7:00 a.m.