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Memories Gown Preservation - Houston, TX

4.6
  • Dry Cleaning
  • Houston, TX

About this business

Consumer ServicesDry CleaningLaundry ServicesSewing & Alterations

For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else. 

Location details

5747 Glenmont Drive, Houston, TX, 77081, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.614,056 reviews
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Katherine P.'s profile image
6 years ago

Customer service was top notch! However, I paid extra to have my wedding gown treated so it wouldn't yellow as well as museum quality care. Three years later and my dress is yellow. Sent back and I'm not sure anything was done, the repackaging job is a mess, and the lace overlay had been bent with dirt particles noticeable on my gown. Overall, I was not impressed and really disappointed and upset. I put my gown in a dry and dark closest the minute I got it back the first time and then all that happens. At the end of the day,... read more

Flaviane M.'s profile image
6 years ago

My bridal dress come so ungly inside de box , i was expecting it will come beautiful. 

Heather H.'s profile image
6 years ago

Y'all didn't put the correct date on the outside of my box. 

Bethany G.'s profile image
6 years ago

Return very quickly however hard to determine if the repair was done without opening the sealed box 

Wendy H.'s profile image
6 years ago

I was very excited with the out come and the fast return. Kind of a funny story to how long it took me to send it in. Because of health issues of my husband we had to get married earlier than planned. So we did one up and got married twice. Our renewal was the wedding of my dreams. But, wanted to make sure we didnt want to do it again. Dress was wore for just the renewal which made our day just as special as the Wedding Day! 

Susan D.'s profile image
6 years ago

I wish I could attach a picture. Maybe it is normal for the paper on the inside top of the box to be hanging down over the shoulders of the dress. I returned the dress to have this fixed and it came back to me exactly as it looked with the paper hanging down over the dress. I gave 2 stars because I am happy to have the dress back at least. Would not recommend this company because not only did I risk having the dress lost in the mail twice the problem was not fixed. Take your dress to a local dry cleaner instead. Please do no... read more

Kacy H.'s profile image
6 years ago

Besides misspelling my name, whoever delivered my dress didn't bother to ring the doorbell but instead threw my very expensive dress over my back yard fence onto the lawn in the rain! Luckily the box is covered in plastic so it didn't get wet but all the corners are smashed in. Terrible! 

Susan D.'s profile image
6 years ago

The gown was returned quicker than I thought it would be, but much to my dismay a piece of the paper inside the box had fallen down covering the shoulders of the gown. Still deciding whether to return it, but I have a bad feeling it will get lost in the mail. 

Alicyn M.'s profile image
6 years ago

The string to hold the dress was put over my band on my dress. I could have been lowered less than inch. There is paper on the top that is falling down already. 

Frequently asked questions about Memories Gown Preservation - Houston, TX

How is Memories Gown Preservation - Houston, TX rated?

Memories Gown Preservation - Houston, TX has a 4.6 star rating with 14,056 reviews. 

When is Memories Gown Preservation - Houston, TX open?

Memories Gown Preservation - Houston, TX is open now. It will close at 5:00 p.m.