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For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
You sent a survey to the wrong E-Mail address. You should do a better job at confirming the contact information of your customers.
My dress came back in box wrinkled and uneven in box
The first time my wedding dress came back boxed in a nice tightly shut box but the plastic wrap has breaks around the corners. I talked with a nice lady who sent a shipping label via email to send the dress back. I got my dress back today and it is in worse shape than the first time. The box is not fully shut and the plastic wrap is sloppy. The ticket on the back said my dress was repackaged by an expert but I don't think an expert would sent such poor work out. I am debating on whether to send it back for a third try, ... read more
My dress wasn’t packed properly in the box. The top part of the dress is all scrunched up at the top. If I would have known everything is a extra charge including a sash that comes with the dress I wouldn’t have ordered it.
I paid for the upgrade that was supposed to include everything, then was told I had to pay another $20.00 to have the veil cleaned and an additional $20.00 to have my daughter's name printed on the box. As your company already had the veil, what choice did I have? I have no idea what the dress looks like, if it was actually cleaned as it is shrink wrapped and opening the box voids the guarantee. Additionally, after I had sealed the box, to mail it to you, I discovered the company is in Houston Texas. My daughter lives in P... read more
I paid for personalization on the box and did not get any.
First, you out my wedding date on the box wrong. Second, didn’t put my and my partners name on the box as requested.
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I feel like you could have done a better job cleaning the beads on the dress. They are yellow now and I thought the box would be a little nicer. I was very disappointed .
Memories Gown Preservation - Houston, TX has a 4.6 star rating with 14,056 reviews.
Memories Gown Preservation - Houston, TX is closed now. It will open tomorrow at 8:00 a.m.