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For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My dress looks beautiful and arrived in amazing condition. I'm so grateful for the job you did on my dress as it means a lot to me. Thank you.
Very fast and efficient. My dress was sent off, preserved, and sent back within a few days total. Dress looks wonderful, and I am very pleased. Highly recommended!
DO NOT USE THEIR SERVICE! I sent my dress to them and when I called them to let them know my dress has arrived at their facility. Priscilla went to check their loading dock and confirmed it was there. 8-10 weeks later haven’t received a return tracking number for my dress to come back so I called and Priscilla said there was no dress in the box. She should of called me but said she couldn’t get a hold of me, but my information was on the label or should of reached out to David’s bridal because that’s where I bought the kit a... read more
They damaged my dress they send it back ripped unwashed unboxed
My dress turned out really good but highly disappointed I had to pay $75 even though my package was already payed for because of the bed bath beyond situation. It was very unfair that I had to either pay $30 to get it back or the $75 to have it done since I ALREADY payed. I understand stuff happens but a company should have insurance for that situation. How it is my fault?? I payed already and then my dress was basically held at ransom. Not something you want to happen with your WEDDING dress. What happened to the money I al... read more
The dress was not placed good in the box it has something yellow holding it up. The bust of the dress it not straight. Horrible job for. dress that cost $5000.00 dollars to show people or put on display in closet. Very disappointing!!!!
Never got my gown back still waiting
Communication was lacking. Did not receive any emails with a good tracking number where I could track my gown. I called their office and spoke with a very rude lady.
They damaged my wedding gown (strap broken beads everywhere, hole in the tulle of the skirt, lace coming up from the body of the gown) and customer service was a nightmare. It literally took weeks for someone to contact me back (after I had contacted them several times and had to have David's Bridal escalate) and then after I shipped it back they just reattached the strap without putting new beads on. Would not use them again.
Memories Gown Preservation - Houston, TX has a 4.6 star rating with 14,055 reviews.
Memories Gown Preservation - Houston, TX is open now. It will close at 7:00 p.m.