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Memories Gown Preservation - Houston, TX
- Dry Cleaning
- Houston, TX
About this business
For the past 30 years, brides across the country have enjoyed our respected wedding dress cleaning and preservation services. Memories Gown Preservation grew to be one of the largest and most trusted gown preservation companies with the highest quality services in the country. That’s because we dry clean differently than everyone else.
Location details
5747 Glenmont Drive, Houston, TX, 77081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My dress came back and looks amazing and the price was very reasonable!
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
The gown came back preserved in less time than I was originally quoted and it looked great! BUT, I was charged an additional $20 for 2 pins bobby-pin like adornments that I can't even see through the window. I think that was unfair, as the description read "veil/headpiece" for $20. I should have been contacted to see if I wanted to add this, in which case I would had no and they could have been returned.
Business response:
Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
Process was very quick and without any unexpected occurrences. Dress looks beautiful in preservation box.I love the minimal branding and embellishments printed on the box as i didn't want this taking away from the dress if i choose to display it in the future.
Business response:
Thanks, Jami! We give YOU a 5-star rating as a customer! Hope to see you again soon.
They did an amazing job and was very quick!
Business response:
Wow, Adriana! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
I am so very pleased with the preservation and details EXCELLENT job!! Thank you so much. My daughter is extremely happy with the process and loved the details we could add!
Business response:
Memories Gown Preservation strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Carol!
Gown looks wonderful, they did amazing!!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. We hope this is the beginning of a beautiful friendship!
I had a great experience with Memories Gown Preservation. The process was easy, and I am very happy with my preserved gown. I would not hesitate to recommend their services.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing!
My only complaint is that the tag that was on the belt of my dress was left exposed. I live in a small house and didn’t have a spot I wanted to display it right now anyways, but it would have been nice if the tag had been tucked in to where you could not see it. Other than that it looks good.
Business response:
We’re seeing stars…three out of five, to be exact! While that’s not bad, we at aim to provide five star service, every time. Let’s talk about how we can improve! We’ll reach out to you shortly.
Dress was very nice, but my sister got a nice pink handle box to store hers in and I didn’t. I would really appreciate the box to be sent to me. My mom had my dress and my 2 sisters done as our gift 2 didn’t come in the pink handle storage box and 1 did. It was upsetting to my mom as well as my self and my sister Kayla Gaines. Dresses looked nice.
Business response:
You know what they say…4 out of 5 ain’t bad! Always a pleasure to see you, Kelsey . Thanks for your review!
Frequently asked questions about Memories Gown Preservation - Houston, TX
How is Memories Gown Preservation - Houston, TX rated?
Memories Gown Preservation - Houston, TX has a 4.9 star rating with 12,879 reviews.
When is Memories Gown Preservation - Houston, TX open?
Memories Gown Preservation - Houston, TX is open now. It will close at 5:00 p.m.