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Lapels Dry Cleaning
- Prosper, TX
About this business
At Lapels, The Future of Dry CleaningTM is all about convenience, exceptional quality, outstanding service, and environmental responsibility.
Location details
4740 W University Dr Ste 100, Ste 100, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Cleaning is consistently done well. Take care of stains and I like the text notifications when my clothing is ready for pickup
Business response:
Wow, Richard! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
The team is amiable
Business response:
Thanks, Mark! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Always nice and polite. Friendly Cleaning service is always good.
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Very disappointed in Lapels Cleaners Prosper (Prosper, TX). My dad brings 12 shirts in and you lose 3 of them and the owners response is sorry, there is nothing we can do? His receipt showed 12 dropped off. The manager tried to tell him that he counted them and there were only 9…then why would the receipt say 12. I realize things happen, but there should be some compensation. I have used you before, but will drive out of my way to use any other cleaners except yours!!
Business response:
We can't stand the fact that we let you down, Cherie. We'll be reaching out to you in the hopes we can make it up to you.
I didn't like the attitude
Business response:
Hello Scott, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free reach out to John Bullard, Lapels Owner, with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. (940) 365-4336.
Very nice staff. Very proper. Good service.
Business response:
Thank you for the awesome review! We work hard to meet expectations like yours! Come back and see us soon.
They were polite and courteous, and our clothes looked great!
Business response:
Thank you for the awesome review! We work hard to meet expectations like yours! Come back and see us soon.
Courteous and friendly with timely service
Business response:
We appreciate customers like you! And WOW - thank you for the 5 star review
My orders are prompt and accurately filled without any issues. I am happy with my selection of Lapel's since moving from Frisco in July. In particular, the text and email notifications a great tools!
Business response:
Wow!! Thank you for the amazing review! We value customers like you!!!!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.7 star rating with 504 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is open now. It will close at 6:00 p.m.