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Lapels Dry Cleaning

4.7
  • Prosper, TX

About this business

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At Lapels, The Future of Dry CleaningTM is all about convenience, exceptional quality, outstanding service, and environmental responsibility. 

Location details

4740 W University Dr Ste 100, Ste 100, Prosper, TX, 75078, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.7504 reviews
Richard L.'s profile image
10 months ago

Cleaning is consistently done well. Take care of stains and I like the text notifications when my clothing is ready for pickup 

Business response:

Wow, Richard! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Mark P. J.'s profile image
10 months ago

The team is amiable 

Business response:

Thanks, Mark! We give YOU a 5-star rating as a customer! Hope to see you again soon.  

Barbra C.'s profile image
10 months ago

Always nice and polite. Friendly Cleaning service is always good. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Cherie Collins K.'s profile image
Cherie Collins K. 
a year ago

Very disappointed in Lapels Cleaners Prosper (Prosper, TX). My dad brings 12 shirts in and you lose 3 of them and the owners response is sorry, there is nothing we can do? His receipt showed 12 dropped off. The manager tried to tell him that he counted them and there were only 9…then why would the receipt say 12. I realize things happen, but there should be some compensation. I have used you before, but will drive out of my way to use any other cleaners except yours!!  

Business response:

We can't stand the fact that we let you down, Cherie. We'll be reaching out to you in the hopes we can make it up to you.  

Scott K.'s profile image
2 years ago

I didn't like the attitude 

Business response:

Hello Scott, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free reach out to John Bullard, Lapels Owner, with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. (940) 365-4336. 

Sergio M.'s profile image
2 years ago

Very nice staff. Very proper. Good service. 

Business response:

Thank you for the awesome review! We work hard to meet expectations like yours! Come back and see us soon. 

KEN T.'s profile image
2 years ago

They were polite and courteous, and our clothes looked great! 

Business response:

Thank you for the awesome review! We work hard to meet expectations like yours! Come back and see us soon. 

FRANK G.'s profile image
2 years ago

Courteous and friendly with timely service 

Business response:

We appreciate customers like you! And WOW - thank you for the 5 star review  

Jack E.'s profile image
2 years ago

My orders are prompt and accurately filled without any issues. I am happy with my selection of Lapel's since moving from Frisco in July. In particular, the text and email notifications a great tools! 

Business response:

Wow!! Thank you for the amazing review! We value customers like you!!!!  

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.7 star rating with 504 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is closed now. It will open at 8:00 a.m.