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Lapels Dry Cleaning

4.6
  • Boston, MA

About this business

Other

At Lapels, The Future of Dry CleaningTM is all about convenience, exceptional quality, outstanding service, and environmental responsibility. 

Location details

152 Brookline Ave, Boston, MA, 02215, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
4.6217 reviews
Thejus J.'s profile image
10 months ago

Excellent service. My clothes were ready on time, and I was very satisfied with the quality of the work 

Business response:

Wow, Thejus! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Sangyeol L.'s profile image
11 months ago

Quick service. Very kind staff. 

Business response:

Thanks, Sangyeol! We give YOU a 5-star rating as a customer! Hope to see you again soon.  

Mauricio C.'s profile image
2 years ago

Great service and attention! 

Marita N.'s profile image
2 years ago

Great service and super fast! 

Taehyun#301 R.'s profile image
Taehyun#301 R. 
2 years ago

fast pick up and drop off. well-cleaned :) 

Mia J.'s profile image
2 years ago

Great service! 

Business response:

Wow, Mia! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Mahen D.'s profile image
2 years ago

Customer care at the Fenway/Brookline Avenue location is terrible. If something goes wrong (in my case - they shrunk my trousers though everything is supposed to be dry-cleaned), they will first 1) blame the customer, 2) deny it happened, 3) give you the run-around. Please listen to your customers - and please don't be dismissive. A true signal of business integrity in the tough times today is how well you handle the situation when you have a complaint. 

Business response:

We have no excuses, Mahen. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future. 

MOHAMMED A.'s profile image
3 years ago

The service was great and the dress was dry cleaned perfectly. 

Business response:

Well now! We give YOU, Mohammed , a 4-star rating as a customer! And of course, we hope to see you again soon. 

ROBERT H.'s profile image
3 years ago

Friendly and efficient service. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.6 star rating with 217 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is closed now. It will open tomorrow at 7:00 a.m.