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At Lapels, The Future of Dry CleaningTM is all about convenience, exceptional quality, outstanding service, and environmental responsibility.
152 Brookline Ave, Boston, MA, 02215, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 3:00 p.m. |
Excellent service. My clothes were ready on time, and I was very satisfied with the quality of the work
Business response:
Wow, Thejus! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Quick service. Very kind staff.
Business response:
Thanks, Sangyeol! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Great service and attention!
Great service and super fast!
fast pick up and drop off. well-cleaned :)
Great service!
Business response:
Wow, Mia! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Customer care at the Fenway/Brookline Avenue location is terrible. If something goes wrong (in my case - they shrunk my trousers though everything is supposed to be dry-cleaned), they will first 1) blame the customer, 2) deny it happened, 3) give you the run-around. Please listen to your customers - and please don't be dismissive. A true signal of business integrity in the tough times today is how well you handle the situation when you have a complaint.
Business response:
We have no excuses, Mahen. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
The service was great and the dress was dry cleaned perfectly.
Business response:
Well now! We give YOU, Mohammed , a 4-star rating as a customer! And of course, we hope to see you again soon.
Friendly and efficient service.
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Lapels Dry Cleaning has a 4.6 star rating with 217 reviews.
Lapels Dry Cleaning is closed now. It will open tomorrow at 7:00 a.m.