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Lapels Dry Cleaning

4.8
  • Dry Cleaning
  • Burlington, MA

About this business

Consumer ServicesDry Cleaning

At Lapels, The Future of Dry CleaningTM is all about convenience, exceptional quality, outstanding service, and environmental responsibility. 

Location details

201 Middlesex Turnpike, Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
4.8251 reviews
Jeff M.'s profile image
5 years ago

Fast. Quality work. Notifications when the work is done. 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

Marlene S.'s profile image
5 years ago

This is the best dry cleaner I've ever used. The service is fast, with email when your order is ready. Everyone who works there is extremely capable and very pleasant to deal with. The store is attractive and spotless as well. Highly recommend this business. 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Will I.'s profile image
5 years ago

Your policy for using your coupon is antiquated and not customer friendly. I will no longer be using your services. 

Business response:

We have no excuses, Will. We only want to make things right, as a one-star review is something we do not take lightly. Let’s talk about it and see how we can be better for you in the future. 

Brian W.'s profile image
5 years ago

Always excellent service. My clothes are beautifully serviced and presented! 

Business response:

Thanks, Brian! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Eric R.'s profile image
5 years ago

Easy, friendly with quality work 

Business response:

Wow, Eric! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Gary C.'s profile image
5 years ago

On time just right crispness to shirts. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Gary! 

Mike A.'s profile image
5 years ago

Your service is always prompt and friendly! I never have any issues - no lost or damaged items. We setup the automatic button replacement so I’m never surprised with missing buttons and when I miscount the number of items you contact me within an hour or two to let me know. You have communicated your policies and schedule and always check that the pick up date works with my schedule. I’m very satisfied and appreciate your professionalism! 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

Lori F.'s profile image
5 years ago

Great customer service 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Barbara R.'s profile image
5 years ago

Great service, friendly staff 

Business response:

Thanks, Barbara! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.8 star rating with 251 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is open now. It will close at 7:00 p.m.