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At Lapels, The Future of Dry CleaningTM is all about convenience, exceptional quality, outstanding service, and environmental responsibility.
201 Middlesex Turnpike, Burlington, MA, 01803, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 3:00 p.m. |
Fast. Quality work. Notifications when the work is done.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
This is the best dry cleaner I've ever used. The service is fast, with email when your order is ready. Everyone who works there is extremely capable and very pleasant to deal with. The store is attractive and spotless as well. Highly recommend this business.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Your policy for using your coupon is antiquated and not customer friendly. I will no longer be using your services.
Business response:
We have no excuses, Will. We only want to make things right, as a one-star review is something we do not take lightly. Let’s talk about it and see how we can be better for you in the future.
Always excellent service. My clothes are beautifully serviced and presented!
Business response:
Thanks, Brian! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Easy, friendly with quality work
Business response:
Wow, Eric! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
On time just right crispness to shirts.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Gary!
Your service is always prompt and friendly! I never have any issues - no lost or damaged items. We setup the automatic button replacement so I’m never surprised with missing buttons and when I miscount the number of items you contact me within an hour or two to let me know. You have communicated your policies and schedule and always check that the pick up date works with my schedule. I’m very satisfied and appreciate your professionalism!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Great customer service
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Great service, friendly staff
Business response:
Thanks, Barbara! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Lapels Dry Cleaning has a 4.8 star rating with 251 reviews.
Lapels Dry Cleaning is open now. It will close at 7:00 p.m.