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Lapels Dry Cleaning

4.5
  • Consumer Services
  • Brighton, MA

About this business

Consumer ServicesDry Cleaning

- PICK-UP & DELIVERY ONLY - At Lapels® The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding service, and environmental responsibility.  

Location details

175 Market St, Brighton, MA, 02135, United States

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4.555 reviews
JONATHAN G.'s profile image
5 years ago

Efficient friendly service every time 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

Noureddine E.'s profile image
5 years ago

Excellent customer service 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

NICK D.'s profile image
5 years ago

Great place. Great service. 

Business response:

Thanks, Nick! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Tyler G.'s profile image
5 years ago

Staff was very friendly as always. Garments feel clean. 

Business response:

Wow, Tyler! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Chukwuemeka O.'s profile image
Chukwuemeka O. 
5 years ago

The associated have excellent attention to detail, provide top customer care that you would expect from Nordstrom. Notice on pick up time is particularly useful as it allows one to plan effectively. More importantly they always have a smile, even in the wee hours of the morning 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Chukwuemeka! 

SHAUN U.'s profile image
5 years ago

Consistent 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Jason S.'s profile image
5 years ago

When my car pulled into the parking lot, staff recognized me and got my clothes ready for pick up. I was impressed since I only began going to this location (Market St in Brighton) recently. It was helpful since I was running late for work. 

Business response:

Thanks, Jason! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Barbara M.'s profile image
5 years ago

The lady at the desk was nice. Not overly friendly though. I was charged an extra dollar because it was a cashmere sweater. So it cost $8.00. I could have washed it in my machine, but wanted to try out the cleaner. Getting an email to let me know it was ready was great, and it came back earlier than she told me it would. I miss Swan cleaners. Since there aren't a lot of options in our neighborhood, I will use this cleaner. Over all, it was fine 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.5 star rating with 55 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning might be open. It requires an appointment.