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Lapels Dry Cleaning

4.6
  • Chandler, AZ

About this business

Other

To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations 

Location details

1085 W Queen Creek Rd, Chandler, AZ, 85248, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 3:00 p.m.
4.6204 reviews
Robert C.'s profile image
3 years ago

Great dry cleaners at reasonable prices. Love the VIP service! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Neill C.'s profile image
3 years ago

Lost my brand new Dixon shirt that was a birthday gift 

Business response:

60% wouldn't be a passing grade in high school and it's not a passing grade now. A representative from Lapels will be reaching out to see how we can improve our service! 

Martin * R.'s profile image
3 years ago

Cleaning was good. But, I've been using this place for years and the prices are outrageous! I just paid $25 for a rayon shirt, cotton pants and shorts - $10 of that was to sew on a button.... The counter person wouldn't quote me a price for any of it because "they" had to determine that based on materials. I couldn't believe it when I picked them up! I won't use Lapels again.... 

Laurence D.'s profile image
3 years ago

Great service. Friendly engagement.....!!! 

Business response:

Thanks, Laurence! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Jeffrey G.'s profile image
4 years ago

Prompt and polite. My go to. 

Business response:

Wow, Jeffrey! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Bob S.'s profile image
4 years ago

When dropping off clothes, associate did not give me a ticket for pick up. Everything was ok at pickup 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Bob! 

Kelli P.'s profile image
4 years ago

Service was not completed as discussed. Manager did her best to make it right but items were not delivered when specifically requested. 

Business response:

Kelli, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation. 

Patricia D.'s profile image
4 years ago

Great service and work! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

George K.'s profile image
4 years ago

Great service and staff 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.6 star rating with 204 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is open now. It will close at 7:00 p.m.