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Lapels Dry Cleaning
- Consumer Services
- Gilbert, AZ
About this business
Location details
2586 S. Val Vista Dr., Suite 101, Gilbert, AZ, 85295, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
Steve is always on time, friendly and professional.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
First time customer. Clean establishment. Great customer service
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Awesome and polite personnel.
Business response:
Thanks, Marshall! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I dropped off my dry cleaning in the morning and it was ready for pick up by the next afternoon. Very professional.
Business response:
Wow, Robert! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Gr8 Don’t stop doing cowboy starch thank you for your service
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, James!
I was treated poorly by the manager. I understand Covid was happening to us all, but to be told that my wedding dress was the least of his concerns was shocking. It's not hard to still be nice and communicate with your customers during a stressful time. They never communicated that my dress would be delayed by three weeks. They accepted it and told me I'd have it in two weeks. A month later when it was finally available still no one called to tell me. I'm in the customer service business myself and there's no excuse for how ... read more
Business response:
Good morning Sarah, sorry for your bad experience here at Lapels. I'm the GM here and i'm not sure who you talked to but you did say "he" and i'm the only guy that works here. It looks like your dress was for clean and press only, not to be boxed. It really should of been done on time, even tho we are only doing production 3 days a week. Again I do apologize for that terrible service and if it was me you talked to, I sure don't recall this conversation at all. Looks like your first and only time using us and hopefully we can... read more
Always a great experience!!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Love this cleaner!! Professional and best service!! Items looked great.
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Never really a bad experience with Lapels. Thanks for the great service.
Business response:
While we always strive for perfection, we’re still pleased that you enjoyed our services! Thanks for your review, Dave!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.6 star rating with 1,340 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.