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Lapels Dry Cleaning
- Consumer Services
- Kingston, MA
About this business
Location details
150 Summer St, Kingston, MA, 02364, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Always friendly and very pleasant when I drop off or pick up..
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Great as always!!!
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
No mask and no hand sanitizer used by the clerk. Clerk chastised me for wearing a mask.
Business response:
Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we’ll be contacting you shortly to see how we can make it right.
Always friendly. Great cleaning at great prices. Convenient location in Kingston Ma.
Business response:
Thanks, Pamela! We give YOU a 5-star rating as a customer! Hope to see you again soon.
25 year old furniture covers. Done ok but they have been used hat. Over all, great service as always.left my long time dry cleaner about a year ago.
Business response:
Well now! We give YOU, Scott , a 4-star rating as a customer! And of course, we hope to see you again soon.
The manager was amazing n very helpful.. however the staff was not so much my wedding dress still had a oder when I picked it up which was the sole purpose of dropping it off so how 175 dollars later I need to figure out what to do .. the staff didnt even tell me until I got home n took dress out of the dry cleaner bag.. over all i was disappointed because they had over a month n theybdidnt even try to contact me n tell me the smell was still on dress ..
Business response:
Try as we might, sometimes we just don’t meet your expectations, Ar. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Great staff and I like the notification system
Business response:
Wow, Jim! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Staff is professional and courteous; dry cleaning order was exactly as requested. I would highly recommend Lapels for their service.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Bob!
I am very impressed with your service. I believe you could work harder on pocket stains that I believe should come out fairly easy
Business response:
Thanks, Henry! A 4-star rating is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.7 star rating with 329 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is open now. It will close at 7:00 p.m.