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Kona Cleaners
- Dry Cleaning
- Eastvale, CA
About this business
Location details
12672 Limonite Ave, Eastvale, CA, 92880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
I took in 2 pairs of slacks to get altered on Monday the 25 of February. They told me the alterations would be ready Friday the 1 of March after 5pm as stated on the ticket. When I went to pick up the slacks the young lady who assisted me said the slacks would not be ready until the 4th. Before dropping off my garments I reiterated the pick up date because it was crucial I have them ready before Monday the 4th because I would be needing them for a funeral. I find this to be unacceptable.
Over charged me for three alterations and blamed it on me. Stated they can’t do refunds but can do store credit. Plus very rude customer service
I brought my jacket in to be cleaned. However when I picked it up they said the zipper pull was missing, which it wasn't when I dropped it off. They said they would only replace it if I paid for it which I refused to do since it was not missing when I brought it in.
I went in to get pants tailored and needed to get them done by a certain time for an out of state work trip. I went to pick up the day I was told they were going to be ready and they were not done yet. There was a change in staff and the new person had not started yet. I was never advised of the change causing me to not have the clothes I needed In time. Very poor communication. End result, I had to buy new pants and spend double the money
This place is sooo expensive. I was charged the price of a coat for a extremely thin cardigan. I only took two items and it was $23! Never going here again!
Took 12 cotton shirts for Laundry,was accepted by the lady,only a Quick invoice received! Surprisingly after 2 days received a email that the Order was ready and it was 11 Shirts Dryclean and 1 shirt Laundry!!! When I asked,they say they decide after drop off if it’s going to be Dryclean or Laundry!!! Very important to tell upfront so a customer has a choice to decide if he wishes to spend on Dryclean or not!!
Very rude staff
I asked to remove a pen mark on my white shirt I requested the last 3 times and she said she would take care of it, when I went to pick it up the pen mark was still there and they didnt even fix it
I get all my shirts laundered and pressed yet when I go to wear them I have to iron them since they are wrinkled. I’ve notified both stores yet it continues to happen. I will need to find another cleaners soon.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,398 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 7:00 p.m.