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Kona Cleaners
- Dry Cleaning
- Eastvale, CA
About this business
Location details
12672 Limonite Ave, Eastvale, CA, 92880, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Too expensive!!! For a 2 piece suit, $15.04 It doesn’t matter if it’s a 1 day turn around. It’s not like I have just one suit. Just too expensive. Going somewhere else. Customer service is good. Employees are nice.
Business response:
We’ve had a bit to think about it, and we’re just not satisfied with three out of five stars on , Christopher. We’ll contact you shortly to see how we can serve your dry cleaning needs better in the future!
poor customer services, failed to inform if the price for 3 cotton tee shirts, surprised at the cost almost 20 for 2 cotton shirts. Absolutely ridiculous. Will never use again , Shirts/blouse terrible. Would not reco.mend to family or neighbors even though it is 1 mile from home. poor quality for the price charged.
Business response:
Thanks, Betty! We’re curious, how could Kona Cleaners have provided you with a better dry cleaning experience? We’ll reach out soon to get your feedback!
Too expensive and some of my clothes were not cleaned. Collars on blazers were still dirty
Lost clothes.. Your pickup email inquiry keeps crashing.
Business response:
A one star review on sends us a message, Charles. It tells us that we need to do better. We’ll be reaching out to find out how we can serve you better in the future.
They were supposed to put a military crease in my shirt and they didnt put them on the shirt....This is the 3rd time they did this NO MORE DEALING with these clowns...They charge you for a service and they dont deliver
Business response:
We owe our customers everything, Art, and it just wouldn’t be Kona Cleaners if we didn’t try everything we could to fix things when we let them down. You’ll be hearing from us soon!
I picked up my dressy long sleeve shirt, and it was double creased on the arm. Was not happy about this at all. I have not checked my pants yet. This was for a wedding I need to attend and I can't take it back due to my schedule. 14.00 was enough to get a nice creased shirt back to customer.
Business response:
We’ve had a bit to think about it, and we’re just not satisfied with three out of five stars on , Chris. We’ll contact you shortly to see how we can serve your dry cleaning needs better in the future!
pants sent in for pressing came out wrinkled
Business response:
Our customers mean the world to Kona Cleaners - Limonite #23, and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
This was my second visit to Kona Cleaners and the second time I was informed that the seamstress could not hem my pant, that it would take 2 weeks. The first time I was told it would take 3 weeks. Considering driving further to Norco where I can get the services I need.
Business response:
Two out of three ain’t bad, but three out of five is less than we aspire to! A representative from Kona Cleaners - Limonite #23 will be contacting you so we can get to the bottom of this.
Greetings! In the lasr three years of doing business with Kona Cleaners , I have had nothing but five -star service. In this last episode, however, the suit pants i brought in to be altered were not done. They were cleaned along with the adjoining suit coat, and I was notified, as usual, by text that they were finished . So, I paid for the service and left the pants at the advice of the clerk . I called this morning to see if they needed me to come in for a re-fitting . The young man on the phone sounded very patroniIng... read more
Business response:
Oh no! We clearly have not given you the experience you deserve, Robert. We apologize if we let you down, and we’ll be reaching out soon to see what went wrong.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.5 star rating with 1,398 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 7:00 a.m.