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Gibson's Cleaners

4.7
  • Consumer Services
  • Toronto, ON

About this business

Consumer ServicesDry Cleaning & LaundryLaundry Services

Location details

4241 Dundas St. West, Toronto, ON, M8X 1Y3, Canada

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.7838 reviews
Maarten H.'s profile image
Maarten H. 
4 years ago

I've been a customer for a long time, and have been happy with their service. However, since the pandemic they've upped their game! They send me a e-mail before they'll be doing pickups in my neighbourhood, and if you respond "yes" they stop by to pick up. The cleaned stuff returns a few days later. Best of all, with the first return, they dropped of a nice laundry bag for me to put my stuff in next time.  

A P.'s profile image
A P. 
4 years ago

I was so impressed by Gibson's dry cleaners, they were super helpful over the holidays and quoted me a great price. The service was excellent. I was worried about my Canada goose jacket, but it came back brand new and was perfectly dry cleaned. Having it picked and dropped off to my home was super convenient and made my life much easier. Thanks you Gibson's!  

Nira k.'s profile image
Nira k. 
5 years ago

I picked up a North face hood yesterday and found it quite an expense. Now I get a 15% off all coats and jacets coupn. Really? I really think that could have been shared with me when I came in. This is an expensive jacket that my 23 year old son told me he was getting rid of. Of course I wanted it to be of use to some orher young person so I had it cleaned. I met a retired nurse at my condo who I found out volunteerrs at Romero House. So I’m happy that this coat beautifully cleaned by you will have an appreciative owner soo... read more

Business response:

Hi Nira, We are sorry to hear there was a wrinkle in your Gibson's experience. Please contact Alana, our Customer Service Manager at 416.239.2301. We are happy to apply the 15% coupon as a credit to your account.  

Robert M.'s profile image
Robert M. 
5 years ago

Courteous reception and efficient. Nice notification that my order was ready. Pick up was friendly. 

Business response:

Hi Robert, Thanks for choosing Gibson's. We're happy to hear you found our SMS notifications helpful!  

Jim B.'s profile image
Jim B. 
5 years ago

Friendly Efficient Very good job on the suits and shirts 

Business response:

Hi Jim, we love reading reviews like these! Thanks for choosing Gibson's for your dry cleaning needs. We hope to see you in store again soon.  

Hanna L.'s profile image
Hanna L. 
5 years ago

Top-notch professional service. I saw other customers' reviews claiming higher-than-average price but I was satisfied with the great result hence worth every dollar. The little red ribbon on the hook of the hanger made me feel like my jacket was a brand new gift. Will definitely come back! 

Business response:

Hi Hanna, Thank you for choosing Gibson's. We're thrilled to hear you had a seamless experience with us. We hope to see you in-store again soon.  

Margaret A.'s profile image
Margaret A. 
5 years ago

Very expensive 

Business response:

Hi Margaret, thank you for choosing Gibson's for your dry cleaning and laundry needs. At Gibson's we are proud to employ a team of fabricare experts who strive for the highest quality in textile care, and this is reflected in our prices. We hope to see you in store again soon.  

Jan S.'s profile image
Jan S. 
5 years ago

Staff friendly and accommodating Drycleaning was well done and ready for pickup at the scheduled time. 

Business response:

Hi Jan, Thanks for choosing Gibson's. We've passed this message on to our customer service team. Thanks for the kind words!  

Raymond G.'s profile image
Raymond G. 
5 years ago

It’s was fine but I think is early to tell and for now usually is great in the beginning most of the time and the probability it might not as great after the most of the time. So the rating I can give for now is what I can share. Hopefully it will be the same or greater in long ran. I was directed with recommendation by the martins on Islington. Thank you, Rsymond 

Business response:

Hi Raymond, thanks for choosing Gibson's after being a loyal Martin's customer. If you have additional feedback as you continue to use our services... please contact our customer service manager Alana 416 239 2301.  

Frequently asked questions about Gibson's Cleaners

How is Gibson's Cleaners rated?

Gibson's Cleaners has a 4.7 star rating with 838 reviews. 

When is Gibson's Cleaners open?

Gibson's Cleaners is open now. It will close at 6:00 p.m.