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10670 Culebra Rd #104, Suite 103, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
rude , unprofessional customer service . had my wife's blouse returned to me with a hole in it that was not there when it was dropped off and of course they said it was not caused by them .. I will never return to comet cleaners... good dependable cleaners is hard to find now days ..
Business response:
Thank you for providing your feedback and letting us know about this issue, Jesse. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I was given an invoice for 17 items. I was informed that I would get a 2 for 1 deal on shirts because of the current special that was running. After a few days, I get an email that states the intake person made a mistake and I only have 11 items to be cleaned. I had told the lady I alreayd washed the clothes I just need them pressed. She insisted that having them re-cleaned and pressed was cheaper than just pressing them alone. I trusted that it would be cheaper. When I came to pick up my husband's clothes the bill was 48.... read more
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Sandy Rzonca & Charles . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
You advertise 30% off , then when you go to pay, only 20% is received and the clerk arguing with my spouse over the actual price ($21.00)
Business response:
Thank you for providing your feedback and letting us know about this issue, Arturo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I am a long time customer of Comet and have always been pleased, however, recently I have had to return items such as wrinkled shirts in various ways, some minor and some worse. Also recently a shirt was input with an identified stain prior to cleaning and was returned with a tag saying "Best we could do" but was unacceptable. The shirt was not accepted and asked to redo. When returned the 2nd time it was much better. Not sure why it was sent back unacceptable the first time. My store representative, Linda Schmitz, i... read more
My clothes are never pressed well The great Majority of the time I have to make two trips because of the poor quality of work. Customer service is good but the quality of work is poor
Originally I dropped off a sports coat and a pair of pants and two hours later my wife dropped off two shirts. Well yesterday i went to pick up the dry cleaning and noticed the shirts missing. The employee Corey advised me that’s all I had. I showed him both receipts and the two hour difference. My wife’s receipt was a duplicate of mine with the number of items crossed out and a number 4 written next to it. He offered no solution to my problem and this was very unfortunate for me since my daughter was getting married on thi... read more
The shirts were not pressed to my husbands satisfaction. He wanted them heavy starch
Almost as fast as it takes to get my clothes dirty.......
When pulling out a pair of my pants for the next day. I noticed that the manner I. Which the pants were pressed was incorrect. I had to get my iron out and remove all the mistakes myself. This was the first time using your services. I had my pants dry cleaned in preparation for a big job interview and wanted to look my best. Very disappointed with my first experience using your services.
Comet Cleaners and Laundry San Antonio has a 4.9 star rating with 3,612 reviews.
Comet Cleaners and Laundry San Antonio is open now. It will close at 7:00 p.m.