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10670 Culebra Rd #104, Suite 103, San Antonio, TX, 78251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No more stains!
The care that was taken with my garments was carelessness. I had new stains that weren’t there before, a huge pink one and smaller black ones. At the bottom of a couple of my robes it looked as if someone had stepped on it! The pressing job itself was piss poor! The sleeves seam didn’t line up, there was extra creases in the wrong place I had to physically clean the stains you all put there. I’m not pleased, nor will I be recommending you all. I won’t be back either. Only reason you have 2 stars is because some garments came... read more
Business response:
Asheera , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
I requested that one of my pants be cleaned and to not crease, somehow none of my pants were creased
We continue to ask for heavy starch and the shirts don't have any starch on them.
Business response:
Thank you for providing your feedback and letting us know about this issue, Amanda M.. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I had 5 articles of clothing. Two articles were men’s casual pants. I stated 3 times these were to be flat-front pressed with no creases. When I picked up my clothes, I found the pants were input into computer as ‘ladies’ pants and had been creased. The pants will be redone to eliminate the creases which I hope can be done without leaving traces of the creases. I am not satisfied with this type of service. I am new to the area - this was my first time using Comet Cleaners. I will be looking for another cleaners.
Business response:
Rosanne , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Im a loyal customer, but this time my son’s ROTC uniform was wrinkled from the front pockets and garment shoulder buttons were undone.
Asked for dry cleaning received laundered clothes
Business response:
Thank you for providing your feedback and letting us know about this issue, Robert. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Clothing didn’t seem all that pressed and my goodness its getting expensive. Almost $6 for a pressed shirt! Well take my business somewhere else!
Business response:
Armando C. , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
Shirt wasn't well drycleaned
Business response:
Oh no! We’re so sorry to hear that we didn't meet expectations, Jo . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Comet Cleaners and Laundry San Antonio has a 4.9 star rating with 3,612 reviews.
Comet Cleaners and Laundry San Antonio is open now. It will close at 7:00 p.m.