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Champion Cleaners
- Dry Cleaning
- Birmingham, AL
About this business
Location details
2548 Rocky Ridge Road, Birmingham, AL, 35243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I was a first time customer and was disappointed with my experience with champion Cleaners greystone. I dropped off my items in two reusable bags for the wash-dry-fold service. When I went to pick up my laundered items they were in a champion cleaners back, which is fine, but my original reusable bags were “no where to be found” or “might have been thrown away” I am disappointed that my bags were not accounted for or that I wasn’t told to take my original bags back with me after drop off.
Business response:
As you have now reported to us. the misplaced bags have found their way home.
The cleaning was fine but very wrinkled.
To start with I was told one it would be 8.50 for doing 2 pairs of pants. I go yesterday tp pick up and then it was 17.00 The older lady who waited in me had a nasty attitude about this. I told her I had no reason to lie about what I was told. I have worked with customer service fir many years and know right way to handle this situation is ket customer have it for what they were told. She was huffing and rang up transaction and gave me receipt and told me it was free. I didn’t want to pay nothing. Not a way to fo business in... read more
Very good customer service Will need to take two pair of pants back for re-cleaning. Stains
So easy open my door and have ten new shitts
Business response:
Thanks for the 5 star review. And thanks, Sumner for taking the time to let us know how you feel about our services. Our goal is to give 5 star service every time you visit us. We appreciate you!
They messed up my shorts
Business response:
Frankie, our Manager will be in touch with you about your complaint. We apologize for the problem and will work to resolve the issue to your satisfaction.
Excellent service and attention to detail. Always looking for ways to help out with special circumstances. Love Champion Cleaners!
Business response:
Champion Cleaners at Rocky Ridge strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks for the 5 star review.
We've used Champion for years. They are the best, in every way! Super friendly staff, completely reliable, clothes always ready on time, and quality of cleaning is excellent. Additionally, if they don't think they can do something, they will tell you--very knowledgeable about fabrics and the cleaning process. I also love that you can drop off for simple alterations-- repair hems, replace zippers, resew a seam, etc. Fast and reasonable!
Business response:
Thanks for the 5 star review. And thanks, Steve And Eve for taking the time to let us know how you feel about our services. Our goal is to give 5 star service every time you visit us. We appreciate you!
My white shirts were not cleaned to my satisfaction. My sleeves were not creased to my satisfaction.
Business response:
Elijah , we at Champion Cleaners strive to provide you with the best possible dry cleaning and laundry services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
Frequently asked questions about Champion Cleaners
How is Champion Cleaners rated?
Champion Cleaners has a 4.9 star rating with 4,157 reviews.
When is Champion Cleaners open?
Champion Cleaners is closed now. It will open tomorrow at 7:00 a.m.