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Brothers Cleaners
- Dry Cleaning
- Raleigh, NC
About this business
Location details
4112 Pleasant Valley Rd # 104, Ste 104, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have sent your driver an email requesting that he replace the recycle hanger box that he failed to replace on his previous visit but to no avail. This am I left hangers for recycling and he didn't provide a hanger container. Small issue, maybe to him, not me.
Asked for delivery...fail, fail, fail
Took away 10% coupon on monthly email
I've been pleased with the quality of the dry cleaning, and convenience of pick-up and delivery. However, I'm extremely disappointed with the lack of follow-up after Brothers lost my almost-new $258 Eileen Fisher jacket. I contacted customer service last Fall, and was referred to our driver. He said he'd check and get back to me but never did. I can only assume that the jacket is truly lost, but in that case I expected a response and compensation. I was about to call customer service again when I received this email, and ... read more
My mom was not very happy with the service. Items that were for dry cleaning appeared to be washed. Black colored items were returned brown. The pick up and delivery was always timely.
Ruin my hat. Way too much $
I had a $5 coupon that was not honored, however its was not returned to me at the point of sale. I was not given a reason, nor was I able to use the coupon again at a later date.
You lost yet another shirt. Guy at counter just gave 7 (out of 8) shirts and never mentioned missing shirt until I brought up. He stated wasn't ready yet but younger lady stated missing. They called over to center without any success. Brothers service and quality is really high but I can't do business with company which is not honest / straightforward (and continues to lose my clothes)
I've been twice trying out your business and both tims I've had to deal with a high school student I who is not very well educated on how to operate the business. My last visit I had my sweater shrunk , it's ruined, and two pairs of pants were pressed with a creased and I had not requested that. I will say that the Lady who works full-time during the day is really a great employee. However it doesn't trump the poor service that I have received. Therefore, I'll be going back to a Cleaner World where I've never had a probl... read more
Frequently asked questions about Brothers Cleaners
How is Brothers Cleaners rated?
Brothers Cleaners has a 4.7 star rating with 7,051 reviews.
When is Brothers Cleaners open?
Brothers Cleaners is closed now. It will open at 7:00 a.m.