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Brothers Cleaners
- Dry Cleaning
- Raleigh, NC
About this business
Brothers Cleaners was originally founded in Raleigh in 1916 by Emil Hilker, a German immigrant. Emil’s twin son’s, Jerry and Jim Hilker assumed ownership of the business after his retirement and ran it successfully until the mid 1970’s, when they went their separate business ways. At that point, the business was handed over to our current owners, twins Tom and Bob Hilker, the third generation to continue their family legacy. Tom and Bob have been working for almost 40 years to keep Brothers Cleaners level with changing dry c... read more
Location details
5020 Atlantic Ave, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The customer service associate was so very nice and professional .
Prompt and well done, always
I was charged for an item that was already previously cleaned by Brother's and the item was not serviced correctly. I would appreciate it the item was credited back and serviced correctly.
Cleaning quality is great. Customer service is terrible. My laundry was picked up but not delivered to me. When someone from the company finally called me back, I was told that it was because I didn’t have a credit card on file and I had previously had a past due balance so having a card of file was required. I understand and appreciate that is your policy but my account was current when the laundry was picked up and besides that, why would you pick up my laundry if you weren’t going to deliver it until there was a card on f... read more
I fail to understand why, I dropped off my items on Wednesday after9 AM; It took till 5:57 on Friday to be texted that it was ready. I can get that service or better at the $1 cleaner off of Spring Forest. This isn’t the level of service you have offered in the past. Something has changed for the worst.
I dropped off a shower curtain that needed to be pressed. I was told it would be ready in a Friday and I showed up on Saturday and was told it would not be ready until Monday afternoon. A phone call with this change would have been nice and saved me a trip.
My shirts wasn’t folded and clerk give me some one else pants
Promised alterations in less than a week. Took 2 weeks. When I spoke to manager on the phone she was very rude and cut me off. WILL NOT RETURN EVER.
Wonderful work! Best cleaners in town!
Frequently asked questions about Brothers Cleaners
How is Brothers Cleaners rated?
Brothers Cleaners has a 4.7 star rating with 2,990 reviews.
When is Brothers Cleaners open?
Brothers Cleaners is open now. It will close at 7:00 p.m.