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Baryames Cleaners
- Dry Cleaning
- East Lansing, MI
About this business
Location details
1518 W Grand River Ave., East Lansing, MI, 48823, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I'm having a real hard time getting my buttons repaired? Over the last two-three months everytime I request button check and repair I get my shirts back with the same buttons missing, and sometimes with additional buttons missing from the cleaning process. Finally the last time I dropped my shirts I actually went inside instead of using quick drop and again requested a button check. I was told it was noted on my account to check and repair buttons. Again I come back and the same buttons are missing? I'm a 25 plus year custo... read more
Business response:
Dale, I'm very disappointed we didn't meet your expectations and thank you for taking the time to let us know. We take great pride in our quality and service and our Concierge will be reaching out to you. Art Baryames
My experience with Baryames has always been great
Business response:
Thanks Maria! We give YOU a 5 star rating as a customer! Hope to see you again soon.
Months ago I asked you to remove my email address from your system. Yet I received this from you. I said then, you won’t see me again. Please remove me from your system.
Business response:
Paul, Thank you for bringing this to our attention. We apologize and have removed your email from our database. Baryames Cleaners
Baryames do not hold themselves accountable for mistakes. They ruined my wife's jacket and have not moved to reconciliation or any compromise. We are highly dissatisfied with their professionalism, responsiveness, and integrity.
Business response:
Troy, it is unfortunate our explanation both written and spoken directly to you did not meet your expectations. Baryames Cleaners
Trying to write a review and it seems they will not allow it.
Took a brand new UGG comforter in to be washed for the first time. Lady working told us if it fits in a green bag it would cost us xyz. We signed the waiver not knowing anything about the green bag and that they don’t follow care instructions. We have never been to Baryames before this. We assumed they were going to follow care instructions like stated on the website for linens and comforters. They ruined my comforter and bc we signed the waiver they won’t do anything for us. They need to clarify to new customers the g... read more
Business response:
Chelsea, The Baryames Team has repeatedly responded to you and your husband's phone calls, store visits and social media posts. We have been upfront with your husband from the get go. We are a reputable Company that takes all customer complaints seriously. We have repeatedly explained to you and your husband our position regarding your comforter. Obviously you disagree with our determination and for that we are sorry. We are requesting you stop with the phone calls, store visits, emails and social media posts immediate... read more
Thank you for the reminder.I will pick them up Monday February 8th.
Business response:
Pam, Thank you very much for taking the time to review us and we are honored you gave us a 5 star rating. Your business is very much appreciated! Art Baryames
The young woman who took my order in the drive-through by Frandor could not have been more pleasant. We moved to East Lansing recently and was glad to find a dry cleaner near by. I brought my husbands favorite Wool Pendleton shirt to be dry cleaned. When I picked it up, I put it into his closet without checking it. When he tried to wear it, he saw that it had been washed, not dry cleaned. My husband is a large man, 6’2”. I am 5’1”. I now have a beautiful wool shirt, and a very disappointed husband. Please caution your staff... read more
Business response:
Brenda, I'm very disappointed we didn't meet your expectations and thank you for taking the time to let us know. We take great pride in our quality and service and our Concierge will be reaching out to you. Art Baryames
Baryames is a gift. I really appreciate the customer service.
Business response:
Thank you so much for your kind words, Arron. We really appreciate you taking the time out to share your experience with us. Art Baryames
Frequently asked questions about Baryames Cleaners
How is Baryames Cleaners rated?
Baryames Cleaners has a 4.6 star rating with 717 reviews.
When is Baryames Cleaners open?
Baryames Cleaners is open now. It will close at 6:00 p.m.